stormfiber.com

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1 Based on 160 reviews

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Levi Lewis
Disappointing Experience from the Start

Yes, you read that correctly! My experience with this provider was a textbook example of how NOT to deliver a service. After multiple assurances of 'just a bit more time' and a lengthy 15-day wait, nothing occurred. No installation, no progress, just empty promises. I made the mistake of paying in full upfront. The service was never activated, and the installation team never showed. The sales representative, who was very responsive before payment, suddenly became unreachable afterward. Eventually, I decided to switch to another provider that understands the importance of installation. For anyone considering this service, please think twice. Read reviews, check complaints, and manage your expectations. If you still choose to proceed, document everything and report issues through official channels. Thankfully, those channels are responsive, unlike this provider. To current users, my sympathies; my experience felt more like entering a twilight zone of service where accountability is non-existent.

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Date of experience: Nov 20, 2025

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