After waiting nearly three weeks for my custom-built PC, it arrived today at 4:40 PM. Upon opening the box, I immediately noticed that they had sent me the wrong RAM; I ordered 64GB Corsair Vengeance (2x32GB) 6000MHz but received Kingston Fury 64GB instead. This is absolutely unacceptable and feels fraudulent. There was no communication regarding this change; it seems they hoped I wouldn’t notice the blatant deception. I also ordered three additional fans to be installed, but only one was included. Why were the other two not installed? Upon opening the bag with the two fans, I discovered that one was broken. Again, poor quality control. The system booted straight into BIOS, which I found strange. When I exited, it booted back into BIOS again. I paid £2400 for a PC I can’t even use, and after trying to call at 4:50 PM (no answer, perhaps they closed early), I received an email stating that everyone had gone for the weekend and nothing could be done until Monday. I look forward to the company addressing these issues. After discussing my problems with a friend, he offered to help. We found that Windows hadn’t been installed, along with all the necessary drivers. I had to buy a USB stick to download a Windows installer, then return home to install it. Because the motherboard drivers weren’t installed, I had no Wi-Fi options during setup, and I don’t have an Ethernet cable. I had to go back to my friend’s to download the Wi-Fi driver. I'm extremely unhappy with this level of service, especially since it has been in building and testing since the 15th.
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Stormforce have been passionately building Gaming PC’s for over 20 years and as a UK based system builder we produce high performance PC gaming systems. From entry level casual gaming right through to extreme performance gaming and professional workstations that cater to power users who demand the best desktop hardware available.
Stormforce Gaming provide gaming solutions to home users, education and business professionals. Our range caters for customers who need a solution quickly with pre-configured systems ready to ship next day as well as a custom configurator that allows you to tailor your system build to meet your needs.
What do Stormforce do?
Gaming Desktop PCs
Self Configured Built to order PCs
E-sports PCs
E-sports suites
Monitors & Peripherals
Quality and Service
We take huge pride in component selection and work closely with industry leading brands like AMD, Intel, NVIDIA, ASUS, Seagate, Western Digital and Corsair.
Every Stormforce Gaming system undergoes strict hardware testing and product development to ensure long life, reliability, and optimised operation.
Our UK based team are on hand to support and advise gamers with expert advice on how to get the best from their system online, or over the phone.
Peak Performance - Outstanding Warranty
Every Stormforce Gaming system is provided with a comprehensive 3-year warranty that includes collection and return costs for the entire warranty period, parts and labour.
Our expert team take the utmost pride in building our PC’s and this shows in our trust pilot rating and reviews. We love what we do and we hope you do too.See more
