The company's response is misleading – the problem is a hardware failure, not a misunderstanding about the OS. Their reply contained inaccuracies and tried to shift blame onto me. I know what a No-OS system is, and the hardware they shipped cannot install any OS. This is not normal, nor is it a driver issue or user error. The system fails to boot with both Windows and Linux, indicating a hardware-level problem, specifically with the PCIe/NVMe controller. Their claim about needing to load drivers is also incorrect; the chipset does not require separate drivers. Support was minimal and avoided addressing the obvious hardware fault. I have requested a full refund, as the PC is not fit for purpose or satisfactory quality. Their response does not reflect the actual situation, and I expect my refund to be processed promptly.
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Stormforce have been passionately building Gaming PC’s for over 20 years and as a UK based system builder we produce high performance PC gaming systems. From entry level casual gaming right through to extreme performance gaming and professional workstations that cater to power users who demand the best desktop hardware available.
Stormforce Gaming provide gaming solutions to home users, education and business professionals. Our range caters for customers who need a solution quickly with pre-configured systems ready to ship next day as well as a custom configurator that allows you to tailor your system build to meet your needs.
What do Stormforce do?
Gaming Desktop PCs
Self Configured Built to order PCs
E-sports PCs
E-sports suites
Monitors & Peripherals
Quality and Service
We take huge pride in component selection and work closely with industry leading brands like AMD, Intel, NVIDIA, ASUS, Seagate, Western Digital and Corsair.
Every Stormforce Gaming system undergoes strict hardware testing and product development to ensure long life, reliability, and optimised operation.
Our UK based team are on hand to support and advise gamers with expert advice on how to get the best from their system online, or over the phone.
Peak Performance - Outstanding Warranty
Every Stormforce Gaming system is provided with a comprehensive 3-year warranty that includes collection and return costs for the entire warranty period, parts and labour.
Our expert team take the utmost pride in building our PC’s and this shows in our trust pilot rating and reviews. We love what we do and we hope you do too.See more
