My family and I once rented multiple rooms from this company, and I frequently heard complaints from other customers about their promotional tactics and customer service. They require a renter's driver's license to borrow a cart, which can lead to frustrating delays. After four years as a customer, I feel compelled to share my negative experiences regarding their business practices. Many reviews indicate that this company and its parent organization have been unethical for a long time. I recommend looking for a smaller, local storage solution instead.
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