The WORST service ive ever had. It will completely take my service and o have to reboot my phone to get my signal back. It says "5g plan!" But im usually on 4g. Not only that but it is so hard to understand their technical support and its not user friendly. Their AI for their phone plan is r****ded and when you try to call tech support it tells you that it found the problem with your service and tells you to reboot your phone avant when youre not calling about that. It can be completely misleading and difficult. Their plans arent meant for teenagers using their phone for gaming or social media. It will lag you out within 10 minutes of playing. I live in a brick house and i thought it was going to be fine but even when im near a window or outisde it still doesnt work like its SUPPOSED to. They dont fix anything that NEEDS to be fixed. I use mobile Hotspot and when ive used it all up, if its close enough to my end date, ill re-up my service and get more! But this time when I went to do that it didnt work. I cant use anything to get my school work done and not only that but they have NO benefits. No cool phone updates no cool gadgets that comes along with the service. Literally all they have is terrible service, bad mobile Hotspot, awful video quality, terrible game lag, awful technical support, unhonest price plans, and TERRIBLE coverage. I cant switch to Verizon or anything else until I move out so im stuck with this bullsh*t.
Claim your business profile now and gain access to all features and respond to customer reviews.
