I have just spent over 4 hours with 5 different agents due to my phone just suddenly not working anymore. round and round and round. nobody knows what they're doing, they're just going by a certain process that may work if it is something really simple, but does not do anything if it is any deeper than that.
When it works, it is ok service, but if something goes wrong, best to throw them out and move on to someone else.
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