straighttalk.com

1.1
1.1 Based on 734 reviews

...

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Pall Mall
Phone was set up for auto pay, they cut my service while I was on the phone about personal business.

Phone was set up for auto pay, they cut my service while I was on the phone about personal business. Cut me off 6 days early. Customer service is a total joke. Their website is also a total joke. Press English 200 times and half the website still pops up in spanish. I canceled auto pay and will not be buying any more plans from them. The one time I did get to speak with someone, they couldn't understand me and I couldn't understand them, seems stupid for a communications company to not see the importance of people being able to actually communicate.

1
Date of experience: Mar 22, 2026

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