Purchased roof from Dandenong store. Delivery was made much later than was originally quoted and was cancelled several times by Stratco. When the delivery finally arrived. I was not notified that there were materials missing. No notification was given that the delivery would be incomplete. Weeks of attempting to get an answer about it was futile. I was constantly lied to by state manager and 50 days later recived the missing materials. Had l been made aware at any stage there would be a 50 day delay, l would have not engaged with the order. During the 50 day period after delivery (which is when l was first aware l wouldn't be receiving all the materials) l repeatedly asked for a refund and materials to be returned to Stratco. They have continually refused to accept any wrong doing and will not refund the money or take back the materials.
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With over 70 years experience in the building and home renovation markets Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage.
Stratco now has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.See more
