strathberry.com

3.4
3.4 Based on 41 reviews

Shop the Strathberry collection. Discover luxury handbags, leather tote bags and designer purses. Designed in Scotland, UK and handcrafted in Spain....

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Lindsay
Deceptive capacity claims & high return costs

This wallet was a holiday gift, and it turned out to be very disappointing. I carefully looked at the 'What fits' section and the official video before buying, which claimed it could fit an iPhone 14 Plus, AirPods, lipstick, and keys. However, in reality, it only fits a phone. I even provided evidence showing that not even a standard lipstick fits alongside the phone. Customer service insists it fits everything, contradicting my experience. I want to return it due to this misrepresentation, but I'm being charged for the return on a product that doesn’t match its online description. The wallet is well made, but misleading claims and a rigid return policy overshadow its quality.

1
Date of experience: Dec 24, 2025

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Business Details

  • Shop the Strathberry collection. Discover luxury handbags, leather tote bags and designer purses. Designed in Scotland, UK and handcrafted in Spain.

  • language https://strathberry.com

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