1 whole year ago yesterday (May 2024), I ordered a 10x8 print to be signed by one of my favourite actors. Due to actor schedule issues, the print wasn't signed until October (understandable and something that cannot be helped) - The print was then dispatched from Streamily in November and "arrived" at the beginning of December! The shipping company sent the print to a completely different address and so I never in fact received the print. Now as a consumer and having paid just shy of $95 overall for the print and shipping to the UK, it is the retailers responsibility that I actually receive the item. After a tenuous back and forth and being jostled between both the shipping company and Streamily, neither party wants to take ANY responsibility or even APOLOGIZE for. Whats worse is after I explained the situation via an email chain and practically begged for a refund of my order or even a new print, I got completely blanked and basically made to feel like I was a burden for trying to resolve this issue. I asked at the time (December 2024) privately and am now having to ask Streamily again publicly for a full refund of my order or even STORE credit equal to the amount I spent overall ($94) so I can try ordering from another signing. It's so disheartening to see so many others sharing similar experiences to me, but I have hope that maybe me now speaking out on here can finally put this issue to bed. There are plenty of signings on the page I'd like to buy a print from as they host a diverse range of amazing talent whose work appeals to me greatly. But I cannot in good-faith be a repeat customer if my first order has been such a shambles. Please fix this Streamily - Ieuan JonesUPDATE - The order WAS refunded about 4 days after this review in the form of a promo-code to use for another signing at the value of my last order. I'm glad this chapter can now be closed and everybody can move on!
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Welcome to Streamily, where we transform ordinary moments into extraordinary experiences! At Streamily, we believe in the power of connection through shared passions and the joy that comes from engaging with the things you love. Our platform is more than just a streaming service; it's a vibrant community that brings fans closer to the creators and talent they adore.
At the core of Streamily is a simple yet powerful mission – to bridge the gap between fans and their favorite talent and creators. We understand the profound impact that these connections can have on both sides, fostering a sense of belonging and creating memorable experiences. Our mission is to make these connections seamless, enjoyable, and accessible to fans worldwide.
Streamily offers a unique opportunity for fans to directly interact with their favorite talent. Whether it's a live Q&A session, a personalized shout-out, or exclusive prints signed LIVE on a livestream event, our platform enables fans to go beyond the screen and engage in a meaningful way.
We pride ourselves on providing a diverse range of content to cater to every interest. From anime and gaming, to on-screen talent and streaming artists, Streamily is a one-stop destination for fans seeking a variety of experiences.
Whether you're a talent looking to connect with your fans or a fan seeking unforgettable experiences, Streamily invites you to join our community. Together, let's create moments that last a lifetime – because life's too short for ordinary.
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