Review Time
What made my experience great was how efficient everything was. I also had to reach out to customer service to correct an error that I made and they were able to get me set straight. Awesome experience!
I wish I could give this service a zero. I ordered a signed print and personalised video and on the video, I could see that the talent had not spelt my name correctly. I raised this with the support customer service to be told that all orders go through a strict quality assurance process and would be checked before being shipped.Surprise surprise, my order arrived and my name was wrong. I again raised this and have basically been ignored, told I can’t have a refund because I got my order even though it’s basically useless because it isn’t my name! So how is it personalised?? I offered to send the incorrect print back and stated I don’t want store credit, I want a refund. Mind you, this was OVER A YEAR AGO and I still don’t have a resolution. I feel like I’ve basically been robbed of almost £200 to have a “personalised” product that isn’t even personalised.Disgraceful service and I have raised this with trading standards to start a case
Honestly, if i could give 0 stars i would, i placed an order for a print on January 21 in 2024 and l’m still waiting for it in September 2025! It’s been way too long and reaching out to them doesn't do absolutely anything at all. You just get a vague response about its takes time and what not. I get that but this is an insane amount of time without any GOOD COMMUNICATION. Don't waste your money on this site, it’s a waste of time and your efforts. Not to mention you cant get any refunds either which in this case is absurd, i practically threw $80 out the window at this point. Fix yourself streamily, you clearly have a customer service issues and time management problems. You've been around long enough to fix these issues.
The print arrived in about a month to Bulgaria in pristine condition. There are no folds, creases or smudges on it and it feels so surreal to see it in my hands after seeing it signed live before! The Streamily support team has been absolutely nothing short of sweet, quick and consistent with their responses and understanding even when the tracking stopped recieving updates due to it being in my country's borders and my postal services not allowing tracking for being unforwarded to a carrier and only to the National Post's hands (which is the safest option in the long run, some of the carriers here are known to purposefully damage your items). Would definitely use Streamily again in the future
I placed an expensive order in the november/December time frame of 2024. Around January/February, I reached out via email, requesting an estimate of when my order would ship and was vaguely told it would ship soon but given no estimate. It's now July 2025 and it still hasn't shipped. I'd reccomend avoiding the site. Bad customer service. I will try contacting the company again to attempt a refund, but at this point I have given up on expecting my order.
Just wanted to hop on here and give an update! I ordered a signed picture from Elijah Wood on December 1st, 2024. Still nothing. 7 months. No updates, no time frame, no communication. I feel like I threw $150 into a fire. My favorite part is when I reach out to ask what’s going on, they send this big long email that can basically be summed up as 🤷🏼♂️. When will it be signed? 🤷🏼♂️Why is this taking so long? 🤷🏼♂️Is there any time frame of when this will be done? 🤷🏼♂️Can’t wait for their long useless response to this review. Stop replying to all these one star reviews with an essay and just reply with 🤷🏼♂️ because that’s what it all comes down to.
I ordered a signed & framed Harry Lloyd poster + certificate. Almost 4 months later it still hasn’t been signed and there’ve been zero updates. I reached out to streamily support via email and got a useless generic response about ‘unfortunate delays’ and ‘backlog’ - how is that supposed to give me a piece of mind? Then I tried to talk to their bot, which promised to escalate and told me I would receive an update. No one has contacted me so far. Most international transactions are blocked in my country, so making that 186$ purchase (+hefty fees) was NOT easy and I’m not even getting the bare minimum of customer service, which is transparency. Customers absolutely deserve to know what’s happening to their orders and WHEN each stage of processing will be complete. Streamily should proactively provide this info, communicate every step, but instead they won’t tell you even if you ask.After reading so many stories about the horrific service I wonder if I'll ever see my order, let alone if it arrives in one piece. Until that happens, this review stays at 1 star and I’m telling everyone to stay away from streamily.
Disappointed, I ordered a pre singed picture was hoping to be my first one I then get an email saying my order has been lost in transit and it’s out of Streamily’s control. I have asked for a replacement but no response and looking at other reviews it seems getting through to customer service is difficult. I paid $164 for a framed pre signed picture
100% worth it, I just got my Roger Clark AKA Arthur Morgan from Red Dead Redemption 2 signed autograph. it came in mint condition, not a bend in site. the fact he signed it on live and said my name made it all so much more worth it. it came in just under a month, if you are thinking about getting one I 100% think you should!!!
1 whole year ago yesterday (May 2024), I ordered a 10x8 print to be signed by one of my favourite actors. Due to actor schedule issues, the print wasn't signed until October (understandable and something that cannot be helped) - The print was then dispatched from Streamily in November and "arrived" at the beginning of December! The shipping company sent the print to a completely different address and so I never in fact received the print. Now as a consumer and having paid just shy of $95 overall for the print and shipping to the UK, it is the retailers responsibility that I actually receive the item. After a tenuous back and forth and being jostled between both the shipping company and Streamily, neither party wants to take ANY responsibility or even APOLOGIZE for. Whats worse is after I explained the situation via an email chain and practically begged for a refund of my order or even a new print, I got completely blanked and basically made to feel like I was a burden for trying to resolve this issue. I asked at the time (December 2024) privately and am now having to ask Streamily again publicly for a full refund of my order or even STORE credit equal to the amount I spent overall ($94) so I can try ordering from another signing. It's so disheartening to see so many others sharing similar experiences to me, but I have hope that maybe me now speaking out on here can finally put this issue to bed. There are plenty of signings on the page I'd like to buy a print from as they host a diverse range of amazing talent whose work appeals to me greatly. But I cannot in good-faith be a repeat customer if my first order has been such a shambles. Please fix this Streamily - Ieuan JonesUPDATE - The order WAS refunded about 4 days after this review in the form of a promo-code to use for another signing at the value of my last order. I'm glad this chapter can now be closed and everybody can move on!
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to Streamily, where we transform ordinary moments into extraordinary experiences! At Streamily, we believe in the power of connection through shared passions and the joy that comes from engaging with the things you love. Our platform is more than just a streaming service; it's a vibrant community that brings fans closer to the creators and talent they adore.
At the core of Streamily is a simple yet powerful mission – to bridge the gap between fans and their favorite talent and creators. We understand the profound impact that these connections can have on both sides, fostering a sense of belonging and creating memorable experiences. Our mission is to make these connections seamless, enjoyable, and accessible to fans worldwide.
Streamily offers a unique opportunity for fans to directly interact with their favorite talent. Whether it's a live Q&A session, a personalized shout-out, or exclusive prints signed LIVE on a livestream event, our platform enables fans to go beyond the screen and engage in a meaningful way.
We pride ourselves on providing a diverse range of content to cater to every interest. From anime and gaming, to on-screen talent and streaming artists, Streamily is a one-stop destination for fans seeking a variety of experiences.
Whether you're a talent looking to connect with your fans or a fan seeking unforgettable experiences, Streamily invites you to join our community. Together, let's create moments that last a lifetime – because life's too short for ordinary.
See more
tankionline.com
kooshykids.com.au
showcasecinemas.co.uk
ipromo.com
playwsop.com
flyingfalcontherapies.com
bwy.cz
raffle-hub.com
betnuvo.com
wreythe.com
