I drive for Lyft, and Lyft Direct is the payment mechanism thru Stride Bank. My account information was compromised somehow and they stole my money PLUS the overdraft protection I had.I cannot get anyone to help me. They act like I’m lying even in the face of the fact I filed a police report. They haven’t told me when I’ll get my money back. They CANNOT EVEN TELL ME HOW MY ACCOUNT WAS USED FOR PURCHASES AT 7-11 & Walmart without a PIN. They haven’t responded to my inquiries. They suck. They’re disrespectful. The people they have answering the phone are not professional.
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Full service bank offering Mobile Banking, Wealth & Treasury Services, Commercial, Healthcare, Trucking, Real Estate & Ag Lending, Prepaid & Payroll Cards.