Do not use this bank EVER. Lyft/Payfare partnered with this bank to pay out Lyft drivers direct after each ride, and that is about ALL they are good for. My experience with them aside from that was the most horrific ever. I used them as an option for direct deposit for my federal refund , they have ACH credit limits of $5000.00 daily, and that is understandable from an average bank payment, HOWEVER the IRS sent a refund exceeding that amount, and they REJECTED my funds, therefor leaving us to the mercy of the US government and SNAIL MAIL. Had my circumstances not been unique I would have understood their limits, BUT this was not the case for myself. Myself and family are leaving the US indefinitely and we have been waiting on these funds to leave. Our home has been sold, and we are now left to be homeless. The IRS is now going to have to cut a check for which we will NOT be able to receive via mail because we will no longer have an address . This could not have come at an more terrible time. I have now spent HOURS on the phone with both the IRS (impenetrable) and Stride bank asking them to increase their limit just this one time and have been unsuccessful in my attempts. For anyone receiving deposits higher than $5000 daily, this is NOT the bank for you. And to add to this fiasco this is a BUSINESS account, not even a personal account. They are the worst financial institution I have ever worked with. I thought I hated Bank of America, they are now at the top of my list. STRIDE BANK IS THE WORST.......
Claim your business profile now and gain access to all features and respond to customer reviews.
Full service bank offering Mobile Banking, Wealth & Treasury Services, Commercial, Healthcare, Trucking, Real Estate & Ag Lending, Prepaid & Payroll Cards.