I did a lot of homework to find Strikingly.com. I contacted them several times when deciding who to go with. Their chat line help was OUTSTANDING! They were super nice and helpful, referred me to directly to the links in their help section when I had questions, and emailed me a copy of the chat! Wonderful!They were offering a FREE simple website with purchase, to be delivered in 48 to 72 hours. I decided to sign up because they also offered a 2 week, no obligation trial period too. The first red flag was that the FREE simple website was nowhere to be found. I queried the salesperson several times about it, but she deftly side stepped it. Okay, so $59 is not a big deal for a website. The second red flag was when my Credit Card company turned down the charge due to possible fraud. Oh well, they’ve done that before, so I approved it.I gave the website design department clear instructions of what I wanted, with supporting material included, a note to contact me if they had any questions, and asked for confirmation that I got one revision. A week later, after no communication except apologies for being late, they delivered my website. It wasn’t what I asked for. This was the third red flag. But I resubmitted it, and a week later it was delivered with same experience. This was the day my free trial ended. Still, I had the feeling that this was a company that could be worked with, so I tried to purchase a 3 year plan from them, however my CC company turned them down again for possible fraud. This time I listened, so I canceled the order, however I was told they couldn’t refund the $59 charge for the simple website. I stewed about this for a couple of days, and then decided to contest the charge, since they used deceptive advertising. My CC company did an investigation, and refunded my money. Sorry, but I can’t recommend them.
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