Review Time
For one year, everything worked fine. Now they suddenly started deducting 98 USD from the account every single day.
⚠️ WARNING – SCAMMERS! They claim this is the annual fee.
Strikingly gets worse and worse. They are just another "get a credit card and charge it repeatedly" company. Customer service is very bad too. Not once ever has a question been answered, but they will spend days explaining why they cannot help you. And, at the end of it all, websites built with Strikingly do not look good. They're the geocities sites of today. Garbage company.
I was referred to Harrington Book Marketing by a connection on my public Facebook page. She vouched for them, but after I signed on and started raising concerns, she completely disappeared — no replies, no explanation. Looking back, it all feels like part of a larger scam.I paid upfront for a promised book marketing campaign. What I received was one poor-quality video that had nothing to do with my branding, voice, or direction. After that, I was completely ghosted. No follow-up, no campaign, nothing that was promised.When I contacted their financial institution to report the issue and try to get my money back, the team at Harrington turned aggressive. They began bullying me, sending threatening messages — instead of acting professionally and trying to resolve the matter.To make things worse, I later discovered they had published a fake testimonial using my name and photo on their website without my knowledge or consent. I never gave them a testimonial, and I never approved the use of my image.This is not just bad service. It’s deceptive, manipulative, and possibly fraudulent. Authors, especially first-timers, need to be extremely cautious. Do not fall for their flashy website and fake reviews — they are not who they claim to be.
I got contacted (unsolicited) by Allen. I din't know the company, so I checked it out here on Trustpilot. And I told him, that chances are pretty low for me to do business with a company rated "bad". He started downplaying it and only then started telling me, how awesome they are and that I'm basically missing the chance of my life. I was wondering why he was writing me again after I said no. So this time I said clearly "NO" again. Only to receive more emails from that advice resistent gentleman. No clue what he is thinking. Of course I marked the email spam. I guess he ain't doing his company a favour with this methodology. Looking forward to reading his standard reply here, how much he regrets and I misunderstood and I should try their services, bla bla bla bla... LOL
I was messaging the support for a few weeks and they kept telling me it's something that I'm doing wrong. I had an issue with the site not displaying as secure on iOS and Mac devices. I provided them with clear instructions of what's going on their side and how to fix it but they've being in denial and kept blaming it on me. Absolutely hell experience. would 100% not recommend.
I initially chose the Basic Plan with a one-month trial for $9 on May 21, 2024, which included a 14-day free trial. However, after the trial period ended, on June 4, 2024, Strikingly upgraded my plan to the Pro Plan without my consent or any prior notification, charging me $20 per month. I never received a single email notification regarding this upgrade.As a result, I was charged for 9 months without my knowledge, despite not using the website editor at all during this period. When I contacted Strikingly for a refund, they refused, insisting that they had informed me about the upgrade. This is completely unacceptable.I never received any email notification about the plan upgrade. When a trial period ends, the account should be frozen until the user confirms their willingness to continue payments. Instead, Strikingly continued to charge me secretly without my authorization.During these 9 months, I did not receive a single invoice or payment notification email. I only discovered these charges after reviewing my credit card statement. When I requested a full refund, Strikingly denied my request.I demand an immediate refund for the 9 months of unauthorized charges.
I did not want to renew my quite expensive subscription, so nearly two months before renewal date, I canceled. They then immediately shut everything down with nearly two months left on my subscription. They are refusing to reinstate my website or reimburse me for the remainder of the subscription. So, before you give this Chinese company your payment info and other data, please read some reviews. I wish I did.
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