Signed up a long time ago to test a few things, but didn't realise got an active annual plan. No emails or any reminders sent and they charged me $192 for the annual plan renewal. Asking for a refund, and told me they charged a $20 "usage fee" don't know what that is and a $1 service fee. Petty. Still waiting for my money back, let's see if they actually return the money or a thief.
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