I closed my company nearly a year ago and forgot to close down my website. I was told I received an email about its renewal, but I never got it. I then went to cancel my plan hoping to get at least a partial refund since I'm paying for another year without using the service. I was informed that they don't give any refunds. Feels like a punch in the stomach. I feel like the company is unethical and has very poor customer service. Seems more like a scam to get peoples money without providing service. I've owned many businesses in my life and have never not given a refund or at minimum a partial refund when it was the ethical and right thing to do. Businesses and Policies that undermine basic ethics are shady and criminal in my opinion.
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