We have been using strikingly for a long time. It is fairly easy to use. PROBLEM, A BIG PROBLEM, when they have issues (such as uploading images for a photographic client) it doesn't work right. This has happened over and over and over again. One time this happened a Happiness office (what they call their support team) helped us and was able to fix the problem and it was awesome!! Considering this has happened multiple times we were very happy they found a solution.This happened again 2 days ago- all of the images we tried to upload did not go through. No way to track them. No way to find which images from our collection where not upload and which ones were. The solution before, A great Support person was able to remove our image from that section, we sent her all of the images as she instructed us, and then she was able to reload 100% of the images for us!!!!We have so far spoken to 4 different reps and all they do is forward us to their Development Team who tells us the problem but does not offer a solution to help. WE ARE SO UNHAPPY WITH THEIR SUPPORT. They can fix little issues but when it comes to bigger, more time consuming issues THEY SUCK!! CONSIDERING WE HAVE A VERY PISSED OFF CLIENT RIGHT NOW AND HAVE LOST AT LEAST 30 - 40 HOURS OF TIME...We DO NOT RECOMMEND THIS COMPANY AT ALL. FOR THE SIMPLE FACT THEY REALLY DON'T CARE.They have SCREWED US FOR THE LAST TIME!!!
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