They hold your funds for no clear reason, especially during Q4. Their system can suddenly shut down your store, and you’re left with no proper explanation.
They tell you that you’ll be refunded within 3 months, then after 3 months they delay again saying “next month” over and over. It feels like endless postponement.
Even if your business model is fully compliant, transparent, and you ship real products with tracking, you can still face sudden holds.
Extremely stressful experience for any business owner. I would strongly advise merchants to be cautious and always have a backup payment processor.
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