I would give zero stars if possible. I am extremely upset with the company. I’ve had my sectional for just three months, and I noticed a crackling noise from the start. Initially, I thought it was minor, but it worsened significantly. When I reported it to customer service, they dismissed my claim, saying I used it incorrectly. It’s unbelievable! They even tried to argue that having the sectional for three months made the problem my fault. I only requested a repair or replacement for the faulty part, not a full return. The customer service has been terrible, avoiding responsibility and showing no accountability. I will never shop here again and urge others to think carefully before purchasing.
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Structube offers the best selection of affordable, modern and contemporary home furniture. Shop living room, bedroom, dining room, and office furniture.
