I ordered two pairs, one for myself and one for my partner as a surprise birthday gift. Unfortunately, my partner couldn't fit his regular shoes, so I reached out to the support team for assistance. It took them two days to respond, which was fine, but after my reply, I heard nothing for over a week. I sent a follow-up email and received an automated response, indicating my inquiries were closed without resolution. I'm quite frustrated since today is my partner's birthday, and I had to give him a gift that doesn't fit. He took them to work and hoped they might fit with his work boots, but when he tried, one of them got damaged. A disappointing experience for both of us.
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At STRYDA our goal is to create change from the feet up. We create life changing insoles and foot products that are environmentally friendly and designed by podiatrists.
