Awful company, avoid at all costs. Today they have aggressively emailed me demanding money for an issue that was almost a year ago, caused by no fault of my own. Upon calling them to resolve the issue they have refused to help me or even forward me to ther relevant department to discuss the issue further. The language used on the phone call was cryptically threatening and to the effect of 'dont pay the charge you dispute and see what happens'. The email I have received says I will incur extra charges if I dont pay by the deadline, yet this is now my only option. Their systems are set up to milk as much money from the situation as possible rather than working towards a solution. I suppose its what I should've expected from a company that makes its money from ticket scalpers.
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