Hello, I want to warn everyone who's thinking of buying or selling tickets on StubHub International to think twice before doing so. They're thieves. They keep the seller's tickets, the buyer's money, and then demand penalties on top of that. Today they canceled a sale of mine for the Fulham FC vs. Tottenham Hotspur match for no reason other than to demand a €188 penalty. On top of that, they owe me €501 from one sale they haven't paid me for and another €422 from a different one. They're thieves. If there are more people like me, we can all file a complaint together with the CMA.
You can contact me at this email -
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(((stubhub message))))
Sale No.- 286821624 Tickets 03/01/2026 2:00 PM (Europe/London)
Received
StubHub Customer Service
16:00 (2 hours ago)
for me
Hi TAlexandru,
This is Lika from StubHub International.
Unfortunately, we have had to cancel your sale and apply an administrative fee due to a breach of our legal conditions.
The reason for the cancellation is that you exceeded the deadline to provide the tickets on time.
As a result, an administrative fee of 188.60 EUR has been applied to your account.
You can learn more about our legal conditions in [Seller Policies].
We apologize for the inconvenience caused by this cancellation.
If you have any questions or need further clarification, please don't hesitate to contact us.
Let's work together for successful transactions in the future.
Kind regards,
Customer Service Expert
StubHub International
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