The service sold me tickets for an event that were for a section that doesn't exist. I was denied entry and left stranded at the gate. Their support was unresponsive, forcing me to purchase replacement tickets at the venue for over $2,100 to attend the event I had traveled for. They refunded the original fake ticket but refuse to cover the $849 difference I had to pay due to their negligence. They acknowledge the error but hide behind company policy to evade responsibility. Avoid this service at all costs; if something goes wrong, you'll bear the financial burden.
Claim your business profile now and gain access to all features and respond to customer reviews.
StubHub International is a marketplace that provides fans a safe and trusted environment to buy and sell tickets to sporting, music and theater events all over the world. Every order is backed by our FanProtect™ Guarantee, with customer service all the way to your seat.
The StubHub International Promise is simple, we back every order so you can buy and sell tickets with 100% confidence.
FanProtect™ means every order is 100% guaranteed.
Find out more about the StubHub FanProtect™ by visting our website: stubhub.ieSee more
