ABSOLUTE SHAMBLE OF A COMPANY!!! AVOID!!! Would give 0 stars!They do not tell you of the issues that may happen if you use your apple email… though it caused us to lose our tickets 2 hours before the concert started. This seems to be a very common issue, I think a lot should be done preventing people signing up this way if it causes issues? Thank god we didn’t fly to be here but we’re still at a complete loss now. I will happily name Shayla to be the worst most useless customer service agent I have dealt with. It was very obvious she never took on board or actioned anything we asked when we called first thing this morning… and so when we called back an hour and a half later to hear our tickets had been sold to someone else. She was very standoffish very difficult and was only alert and listening to what we were actually saying after we lost the tickets. We had then been offered tickets with no view, limited sound with no refund at all. We suggested tickets available on the website that were right next to ‘ours’, we were denied these. Presumably because these were 3 tickets and we purchased 2.. money hungry but completely incompetent. Our first time using this American, unknown company and will be our last. I wouldn’t recommend to my worst enemy. Please don’t hesitate to contact me if you would like an ear full will be happy to provide. You clearly do have my number on which you could have contacted me to begin with…
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