I received tickets for the Las Vegas GP in a section that doesn't exist. I was turned away at the gate and couldn't get in. Their support team was unavailable, leaving me to buy new tickets at the venue for over $2,100 just to attend the event I had traveled for. While they refunded the original ticket, they refuse to cover the $849 difference I had to pay due to their mistake. They acknowledge the error but hide behind 'company policy' to evade responsibility. Steer clear of this service; you will end up paying extra if issues arise.
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