Avoid this company.I ordered an iPhone case as a Christmas gift and it took over two weeks to arrive. When it did, the quality was terrible — no better than cheap cases from Amazon or eBay. Do not be fooled by the glossy images on their website.The returns process is painfully slow and feels deliberately obstructive. I followed their instructions exactly, yet after 10 days I had to chase them, only to be told they “hadn’t received” the return. Every response is delayed behind automated emails claiming 3–5 days — replies always arrive on the last possible day.They will not refund you unless you provide proof of postage. It feels like a tactic to avoid refunds altogether, hoping customers lose their receipt. No receipt, no refund.Even after sending proof of postage, they dragged things out further with a so-called “returns checking process,” then informed me it could take up to another 10 days to refund my card.Poor quality product.Slow delivery.Unhelpful customer service.Reluctant to issue refunds.I would never buy from this company again.
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