This is the second time the Blooming Bouquet Freshener is removed from my orders, current order # BWSVEUB1000461813
wihout previous agreement, while I was waiting for the order to be processed since early this month. I noticed that while it was removed from my order, the product is being offered at the store in the past few days, so there is an actual stock/restock possibility. This is a very shady practice. I have ordered the product, because my mother has urinary incontinence and I really need it. I sent a message to customer support advising I want the product back in my order, not a refund I did not agreed with.
Customer support replies were very vague and elusive, and do not solve my question, it seems a chatbot is replying without human empathy at all. It is being really unpleasant to order anything from the store without risking to get a product removed. I want the item back in my order, not a marketing excuse. I expect Stylevana to take care of this problem.
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Stylevana is your one stop online shop to purchase the trendiest Asian fashion and beauty products. We aim to bring a wide range and affordable selection in both fashion and beauty to worldwide, as well as sharing with you the latest tips and secrets in beauty and styling.
