I am extremely disappointed with my experience.
I placed an order over a month ago and still have no clear update on whether it will even be shipped or if it has been cancelled. I have sent multiple emails to customer service, and they consistently avoid answering my actual question. Instead of providing a clear update, they keep sending generic responses and offering a pointless 10% discount for a future purchase.
That discount is honestly insulting given the situation. After this experience, there will not be any future purchases.
What makes it even more frustrating is that I have ordered from them before without issues, which makes this decline in service even more unacceptable.
I already know they will reply to this review telling me to contact them via email—but that is completely useless, as I have already done that several times and received no real answers.
Very poor customer service and a complete lack of accountability.
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Stylevana is your one stop online shop to purchase the trendiest Asian fashion and beauty products. We aim to bring a wide range and affordable selection in both fashion and beauty to worldwide, as well as sharing with you the latest tips and secrets in beauty and styling.
