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Mike McDougall
No support after warranty is up

Make sure you sell these cars before the warranty is up. I have a 2018 Legacy and a known lawsuit regarding the infotainment, and they still deny my claim. I’ve had pretty good luck, but these cars will not be supported once the warranty is up. Cars are great, but support sucks. See below…The 2018 Subaru Legacy infotainment lawsuit, Udeen et al. v. Subaru of America, Inc. (Case No. 1:18-cv-17334), resulted in a over $6.25 million settlement regarding defective "Starlink" systems. The lawsuit alleged touchscreen failures, backup camera issues, and freezing. Benefits include an extended warranty, cash reimbursement for multiple repairs, and compensation for time spent without a functional system.

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Date of experience: Mar 03, 2026

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  • Visit Subaru of America for reviews, pricing and photos of Subaru Cars, Sedans, SUVs. Find a Subaru Retailer Information.

  • language https://www.subaru.com

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