Austin Subaru was so good to me when I first got my 2020 Forester. After getting it serviced recently, I was left with a terrible taste in my mouth for the dealership. Service advisors were absolutely horrible and apathetic to me when I was quoted for my repairs. I was presented with financing options, followed by the advisor shrugging his shoulders and throwing his hands up and saying “Sorry that’s all I can do to help you man.”Since then, I’ve attempted to get in contact with the sales department about getting a warranty on my car again. I have tried on four separate occasions, and NOTHING. LITERALLY NO ONE WILL FOLLOW UP WITH ME. I just don’t understand why I’m being treated so poorly and like I don’t even exist to them. I wouldn’t ever recommend this dealership to anyone.
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