I ordered a foamer with an AU plug, but received the incorrect EU plug instead. When I reached out, they denied responsibility and insisted I cover return shipping for their error — despite clear consumer protections. They've been holding my money while avoiding accountability, giving scripted replies instead of addressing the issue. The product might function well if you get the right version, but the company doesn’t seem to care about customers after payment. I recommend buying from a reputable local retailer for better support.
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Subminimal is a company that embodies the essence of simplicity in coffee making. With a focus on minimalist design, their innovative equipment enhances the experience of coffee lovers and home baristas by making premium microfoam milk affordably accessible to everybody