Name: subminimal.com
Telephone: 000000000
Rating: 3.3

MF35 Guest

Disappointed with the durability and support

I purchased my nano lithium foamer less than two months ago and handle all my items with care. Unfortunately, the plastic component has broken, and despite my efforts to seek assistance via email, I have not received any help with this costly purchase. My review reflects this disappointing experience, especially with the lack of support and the difficulty in resolving the issue without being able to reach someone in the local area.

Date of experience: Dec 14, 2025

menix85 Guest

2 months ago

My favorite foamer broke shortly after purchase.

I bought my lithium foamer less than two months ago and take great care of my items. To my dismay, the plastic part has broken, and despite my attempts to seek assistance, I have been unable to find help for this pricey purchase. Unfortunately, my review reflects this frustrating experience, especially since I cannot resolve it without contacting someone locally.

Date of experience: Dec 05, 2025

Samantha Kelly Guest

3 months ago

Delivery failed and I lost my money

I was eager to try the foamer and paid 60 euros, but the package never arrived. The company doesn’t respond in cases of lost or stolen items. That's 60 euros gone. Their products might be fine, but the service is lacking.

Date of experience: Nov 29, 2025

Carolina Barnes Guest

4 months ago

Terrible customer service and no accountability

I ordered a foamer with an AU plug, but received the incorrect EU plug instead. When I reached out, they denied responsibility and insisted I cover return shipping for their error — despite clear consumer protections. They've been holding my money while avoiding accountability, giving scripted replies instead of addressing the issue. The product might function well if you get the right version, but the company doesn’t seem to care about customers after payment. I recommend buying from a reputable local retailer for better support.

Date of experience: Oct 29, 2025

Jaynie Reed Guest

5 months ago

20-day shipping delay

I ordered my item 20 days ago, and it still hasn't shipped. The customer service response was very slow and didn't provide any explanation or resolution.

Date of experience: Sep 26, 2025

Jonah Harris Guest

5 months ago

Great and easy to use

Simple, powerful, and user-friendly. A fantastic tool!

Date of experience: Sep 20, 2025

piro_ilve45 Guest

5 months ago

High return costs

Postage for returns is very expensive, £10! Plus, returning costs £15, making it difficult to return the item if needed. It’s challenging to return as it ships from abroad.

Date of experience: Sep 18, 2025

Bubba Wright Guest

6 months ago

Ordered items that never arrived

I ordered items that never arrived, and the store is unresponsive to my inquiries. They charge you upfront and seem to hope you'll forget about it, as it's a minor household item. The website appears legitimate, but there's no support behind it.

Date of experience: Aug 06, 2025

Derwin Guest

7 months ago

Perfect foam for my morning coffee

It creates perfect foam for my morning coffee effortlessly. Who knows, I might even try latte art one day! With this foamer, the possibilities are endless!

Date of experience: Aug 02, 2025

maxdezum Guest

7 months ago

The worst customer experience ever

This has been the worst customer experience! The automated support keeps directing me to their terms and conditions page. I've been trying to get a simple answer about my order for almost two weeks! Terrible!