substack.com

1.1
1.1 Based on 21 reviews

Substack makes it simple for a writer to start an email newsletter that makes money from subscriptions....

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Jennifer Lewis
Frustrating Experience with Charges

I had a terrible experience with this company. After unsubscribing from their newsletter, I was still charged the next month. This is unacceptable, and the lack of real customer support makes it worse. Their 'support chat' is just an AI that asks for more details without solving anything. When I requested to speak to a real person, I received no response or follow-up. It feels like they intentionally set this up to block refunds and complaints.

1
Date of experience: Jan 12, 2026

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Business Details

  • Substack makes it simple for a writer to start an email newsletter that makes money from subscriptions.

  • language https://substack.com

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