Subway was running a special. Every 4th sub is free. So on Jan 28th I ordered 2 subs an 2 cookies. An the app showed the 2 I ordered towards the 4. On Feb 12th I ordered 2 more. An it showed the 4th one was going to be free until I paid for my order as soon as they got their money the app flipped back to I only had credit for 1 sub. When I contacted customer service because on my last order I should have only been charged for 1 according to the special. They informed me their was apparently a problem with my installed app an gave me some stupid things to do to fix it. When I replied to the email a second time an informed them to look at my account an they would see I had ordered 4 an should refund my money for 1 of the subs. The never responded until 2 weeks later then informed me since I never responded to them they were closing my complaint. Really never responded. So if $6 is that important to them go ahead and keep it. I will never order from them again an I do order at least once a month. So the 4th free sub was a scam. To get people to order more. But now they have lost a customer for life. Jimmy John's is way better anyway an so if firehouse subs
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