I had booked a pick up of furniture for the 25th of November - which had been scheduled for over 10 days. I was leaving the country the next morning and I wanted to donate my furniture which was brand new, as I didn’t want it to go to waste.On the morning of the day in question I called and checked with the collections office whether the driver will still be able to make it. They confirmed.At 3 pm I got a call from the driver. He asked me what I have and I told him what I had booked the collection for. He then informed me he can’t come on the day. I told him I am relocating and I can’t wait for my stuff to be collected on another day he just apologised and said there is nothing he can do. I don’t know who runs your logistics, but had I known you were so unreliable I would have donated to Red Cross. Unnaceptable. I would advise anyone thinking of using Sue Ryder to make a pass and go to Red Cross.
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We are here to make sure that everyone approaching the end-of-life or living with grief can access the support they need. For more than 70 years, we have been a source of strength and support for anyone living with a life-limiting illness or grief.
Sue Ryder supports people through our hospices, palliative care hubs and via our online bereavement support services. We also have almost 400 charity shops across the UK, helping to raise vital funds so no one has to face death or grief alone.
Dying and grief are universal experiences, but too many people face them alone. We are a safe and reassuring hand you can reach for. From providing care and support for someone at the end of their life to helping someone manage their grief, we know there is no one-size-fits-all when it comes to how we cope and the help we need.
Sue Ryder campaigns for everyone who is approaching the end of their life or grieving to have access to the right support, at the right time. And we seek to break down the barriers to talking about dying and grief - so we can all be better prepared and better equipped to be there for each other.
We can make a positive difference during even the darkest of times. Whether in the last months, weeks or days of life, or living with grief, we help people live the best life they possibly can. We are there when it matters.See more
