Arranged for a pine double bed to be picked up, driver came on time but was informed that he was unable to take it as it was not made up saying that pieces might be missing, i said there was no screws etc as it just slotted together, don't know how I was to get a double pine bed down the stairs, he made a phone call but still said he was unable to take it, on arranging the pick up I was not told that the bed had to be made up and she was aware that it was a pine bed, It wasted my time on a Saturday and the drivers, in future make it very clear about these things, very dissapointed, I will in future be taking my items to another charity who will be more than happy to take them.
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We are here to make sure that everyone approaching the end-of-life or living with grief can access the support they need. For more than 70 years, we have been a source of strength and support for anyone living with a life-limiting illness or grief.
Sue Ryder supports people through our hospices, palliative care hubs and via our online bereavement support services. We also have almost 400 charity shops across the UK, helping to raise vital funds so no one has to face death or grief alone.
Dying and grief are universal experiences, but too many people face them alone. We are a safe and reassuring hand you can reach for. From providing care and support for someone at the end of their life to helping someone manage their grief, we know there is no one-size-fits-all when it comes to how we cope and the help we need.
Sue Ryder campaigns for everyone who is approaching the end of their life or grieving to have access to the right support, at the right time. And we seek to break down the barriers to talking about dying and grief - so we can all be better prepared and better equipped to be there for each other.
We can make a positive difference during even the darkest of times. Whether in the last months, weeks or days of life, or living with grief, we help people live the best life they possibly can. We are there when it matters.See more
