Ordered from them a while ago and went to take a look at their Padstow warehouse and to do a pickup. They had a wide variety of items there, including a lot of ex-display models. Realised that the item I bought was way too large for me to take back, but since it cost over 200, they were willing to ship it to my address (Which is what I should've asked for in the first place) free of charge. The order arrived, but was missing an accessory pack that was packaged separately by the manufacturer. I contacted them, and they apologised and sent that package, free of charge.
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