I had a very frustrating experience. I bought a complete blind box set that was supposed to include all characters, but I ended up with a duplicate. Even after returning the duplicate quickly, the issue lingered for more than two months with slow replies and no solution. I was eventually informed that the missing item was unavailable due to delays on their side. The communication and management were lacking, and the suggested resolution seemed unjust considering the situation. I wouldn't buy from them again.
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