Tracked a shipment for a month and then was informed that my order had been placed in my mailbox several days earlier. No package with this order was ever delivered. Suibstantial stated that they had contacted the "Post Office" and confirmed the delivery and suggested I deal with the post office. However, Suibstantial would not provide who they spoke with, nor did they provide a USPS tracking number to assist in the search. Now I'm high & dry without my order and my money!
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