Horrible experience. I use to be a loyal customer. I have purchased a significant amount of merchandise over the years. I will no longer patronize them in the store or online.Do NOT buy online. I purchased some items nearly a week ago and I have not received any shipping or delivery information. The response that I received is as follows: "Dear Mr. Hartfield,Thank you for your message. We have reviewed your request and the order confirmation you received; however, we are not able to locate this order in our system. We understand how confusing this must be, and we are glad to help you move forward.Based on the information available, it appears that the items you intended to order were:• BW31207• SW182206To ensure you receive your items without further delay, we would be happy to place the order for you directly.May we kindly ask for your confirmation that you would like us to proceed with creating the order for these two items? Once confirmed, we will prepare the order and send you the payment link.We remain at your service and will take care of the next steps as soon as we hear from you."I have ORDERED and PAID for the items and they are asking me to order and pay for them AGAIN!DO NOT waste your time and money with this store.
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