Review Time
Used most of their lips butters and really liked them, just used the pink sugar and is smells plasticky.Contacted them to see if this is normal or if I could have a faulty one but just fobbed off.Really disappointing with how much they cost. Would not be buying again
The product is very good but i get really upset when receiving a big box containing a tiny lipbalm. Its not environmentally friendly!! Hence 3 stars (if tiny packaging i would have given 5stars. If i can upload a pic on how the lipbalm was packaged i would like too
👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎l had a verydisappointing experience with this company. I placed an order for skincare products, but I never received my items.Despite multiple inquiries, their customer service claimed the order was delivered, which it was not. They have not provided a refund or sent a replacement.Extremely poor service. Be far from this company. Never buy from them."
Placed my order on 2/15. On 2/20 they generated a shipping label with the post office. On 2/21 USPS was still awaiting arrival of the items from Summer Fridays so that they could ship them out. On 2/26 I reached out to Summer Fridays and was told on 2/28 that the post office is no longer scanning at each destination. However, Summer Fridays STILL has not even originated the shipping of my order. It is now 3/1. Still has not shipped. Also, this is all with the US! My daughter and I love the product but I am beginning to doubt I will ever receive it! Won’t order again!
They truly deserve 0 stars. This company is a complete scam. I ordered over $150 worth of products on December 28th. I was told it would take 1-2 business days to process. It is now a week later and there are no updates to my order. Like most who have reviewed, I tried contacting customer support DURING business hours via phone and email and was informed that it was past business hours??? I need my order ASAP.
I received an email asking for a reveiw of my product which I have not received yet. I called customer service and was told it was not during business hours....it WAS in fact during business hours as posted. Then I was hung up on. I called back numerous times and was hung up on every time. I do NOT recommend ordering from this company.
I got the cherry summer Fridays lip balm and I used it 4 times and it was already like 2/3 empty! I got one of those scanner apps that rate the skincare/food an dot rated it 0… 0/100! You pay a lot for something that isn’t even good for you’re lips?! Very overpriced as well you can get nice trendy lip balms, better quality for cheaper.
The worst customer service I have ever encountered from a company. They do not respond and it seems like everyone has issues with their shipping. They are constantly posting on social media and interacting with good comments but should be acknowledging the bad ones to help resolve. Was so excited to receive my first order from them but am now advising friends not to order from them.
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