Do not trust the positive reviews. This company has faced significant fines for misleading conduct. I experienced this firsthand. The advertised rates changed once I transferred my account. My charges increased by at least 500% compared to my previous provider. I was put on hold for over an hour during every call, which were then disconnected, preventing me from speaking to anyone. I eventually needed assistance from the ombudsman, which was frustrating. I switched providers within three months. They falsely informed the ombudsman that they had contacted me multiple times to resolve issues, which was a blatant lie as I received no calls or messages. Dealing with them was appalling, and given the ongoing legal issues, I question how they are allowed to operate. If an offer seems too good to be true, it probably is. Consider this a warning.
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