They literally have no costumer support. I was told by the platform that uses them to email them for not verifying me and instead of trying to fix the issue they just dismissed me entirely and told me to message the platform again and the platform told me the problem is on sumsub's side but they wouldn't even take a look while they know their system isn't foolproof and perfect and it makes a lot of mistakes. platform will lose their costumers when a vendor they work with has such a horrible customer support
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