I assume a cheap automated system that can't handle anything outside it's script.Mostly this wouldn't be an issue but if you have a high value account then this is an horrific situation to be in and there should be some way for regulatory oversight to do something about rogue companies like this
Claim your business profile now and gain access to all features and respond to customer reviews.
Sumsub is a leading full-cycle verification platform that enables scalable compliance.
From identity and business verification to ongoing monitoring, it adapts to your risk appetite and market demands.