For years, I've used a particular company's services. They've consistently employed Sumsub. Initially, everything functioned smoothly. I could successfully verify myself – ‘prove to them I was who I claimed to be.’ However, this company frequently requires re-verification (likely for security reasons, or perhaps to prevent account takeovers). Now, though, I simply cannot be verified (my appearance hasn't changed). At first, I attempted using my iPhone. It's not jailbroken and hasn't been modified in any way. As it's new, I'm reluctant to do so. The verification process consistently failed to initiate, and the camera wouldn't activate. So I retrieved my computer's USB-connected webcam, which boasts 2K resolution. Yet this bloody company, Sumsub, informed me it couldn't verify me. Consequently, the entire balance in my original account has been frozen. I'm tempted to grab my passport, head to their headquarters, and ask these bloody idiots: ‘Since you claim I'm not a real person, I'd love to visit your offices and show you what real means.’Moreover, this company will tag each individual. It will inform every other company using this service that this person possesses multiple devices and holds accounts with several firms employing sumsub verification.What business is it of yours how many devices I own? Does my use of two phones and two computers for separate work and gaming activities inconvenience you? Furthermore, which company's services I choose to use is my personal freedom of choice. Should any alternatives exist, your rubbish company will be permanently blacklisted by me.
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