Tried uploading my permanent residency card — which, by definition, has no expiration date. Unfortunately, the app incorrectly flagged it as expired, seemingly using the issue date as the expiration date.There’s no option to appeal, clarify, or speak with a human. No support, no way forward. Incredibly frustrating and ultimately renders the app useless for valid document submissions.
Claim your business profile now and gain access to all features and respond to customer reviews.
Sumsub is a leading full-cycle verification platform that enables scalable compliance.
From identity and business verification to ongoing monitoring, it adapts to your risk appetite and market demands.
