I am writing from the perspective of a service user. Most simple cases concerning document verification usually go without any problems, but any complex and non-standard case stops the service. To answer any of your questions, even the simplest ones, the operator needs more than 20 minutes. After that, with a 50% probability, he will provide information that is not related to the question and ignore other questions in the original message.I highly not recommend using this service for any complex solutions.Support Ian was not helpful and did not want to escalate my case any further.
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