I have verified my identity with sumsub several times in the beginning. However, my last two verification attempts at rubysweeps.com and goldslips.com have failed even though I uploaded the same valid ID that was verified successfully before. Not only that I failed with a valid ID, the websites informed me that my accounts are now banned/blocked because I was flagged as being on a blocklist provided by sumsub. I have tried reaching out to sumsub to find out what is going on and to try to clear the matter up. But their support is absolutely unprofessional and difficult to even communicate with, because they keep failing to address my problem and then try to shift the blame elsewhere. But I have confirmation from 2 different websites that tell me I am blocked because sumsub essentially told them I'm on a blocklist for reasons never even explained to me. This is such bs nonsense... just to try to resolve this I now to have file complaints wherever I can just so that they will take it more seriously and respond appropriately.
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