sumsub.com

1.7
1.7 Based on 201 reviews

Sumsub is a leading full-cycle verification platform that enables scalable compliance. From identity and business verification to ongoing monitoring, it adapts to your risk appetite and market demands....

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RP86
Terrible customer service

Terrible customer service. I was denied verification on a trading website. Told by the trading company I need to contact Sumsub, so I did. And guess what? Surprise, surprise, Sumsub say I need to contact the trading company. Back and forth around four times now with no resolution. On and on it goes. Sumsub terrible software, customer service and no help or resolution offered or even an apology.

1
Date of experience: Jan 18, 2025

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Business Details

  • Sumsub is a leading full-cycle verification platform that enables scalable compliance.

    From identity and business verification to ongoing monitoring, it adapts to your risk appetite and market demands.

  • email hello@sumsub.com
  • call +442038827770
  • language https://sumsub.com

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